POS & back office
We work alongside your POS - Bepoz, H&L/SwiftPOS, Lightspeed, Square and more - and pick up the phone when POS and ISP start blaming each other.
Pubs, clubs & venues · Penrith & Western Sydney
Friday night, the EFTPOS drops and every supplier blames the other. We're the one number that owns the whole problem - internet, network, Wi-Fi, phones, cabling, back-office IT and the security around it.
A free on-site look at what your venue runs - and where it's one fault from a bad night.
A venue runs more systems than most offices - usually held together by five or six suppliers who've never met. Here's the stack, one piece at a time.
We work alongside your POS - Bepoz, H&L/SwiftPOS, Lightspeed, Square and more - and pick up the phone when POS and ISP start blaming each other.
Rock-solid connectivity under every payment terminal - and one number the moment one drops.
The cabling and network around your gaming system, built and segmented properly. Your tech keeps the machines.
Cameras designed around your licence conditions - cabled, networked and kept recording for the incident report.
Access control, intercoms, building automation, and point-to-point wireless out to the shed or overflow car park.
Separate VLANs - guest, staff and till never share a lane, and no shared password on a chalkboard.
Hosted voice and hunt groups so bar, bistro, office and functions each answer the right calls - number ported across.
Business nbn with enhanced SLAs, sized for POS, gaming, CCTV and a full house at once.
Office PCs, email, rosters, membership systems and backups - managed, patched and recoverable.
The foundation
Venue tech fails at the cable layer first. Glue IT is run by Graham Hand, who teaches the cabling trade at TAFE NSW and wrote the McGraw-Hill textbook on it.
Every run terminated, tested and labelled; every network segmented so gaming, CCTV, POS and guest Wi-Fi never share a lane - a security control as much as a performance one.
The connection
One connection carries the tills, cameras, music and a room full of phones. We supply business nbn plans sized for the peak, with an enhanced SLA dropping fault-fix targets from 12 hours to 4 - and we chase carrier faults for you. 4G/5G failover on the Telstra wholesale network keeps the tills up if the line drops.
The differentiator
A venue's compliance load is a condition of trading: licence CCTV conditions, AUSTRAC obligations, member data privacy law covers.
We cover the back office - backups, MFA, patching, phishing protection - and design, cable and install the physical side: CCTV to your licence conditions, intercoms and access control, automation and point-to-point wireless. Full detail on the security page.
The phones
Hosted voice with hunt groups puts handsets where the work is - bar, bistro, office, gaming lounge - and your existing number ports across without dropping a call.
How the package works
We walk the venue and map every system, supplier and single point of failure.
A written plan - what we take over, what stays with your vendors - on one monthly bill, no lock-in.
Anything breaks, you ring us. We fix what's ours and manage the vendor when it's theirs.
Pour drinks, serve meals or run a floor and the stack is the same shape - only the scale changes.
Penrith and Western Sydney are club heartland, and venue work is van work - twenty minutes away beats a CBD helpdesk every Friday.
No. We manage the network and cabling your systems run on, and deal with your vendor's support line when their side breaks. Keep the vendors that work.
Yes - most venues start where it hurts: internet and network for EFTPOS dropouts, CCTV and compliance ahead of a licence inspection. The rest follows when you're ready.
We work on the venue network and cabling your gaming infrastructure depends on, done to standard and segmented. The machines and monitoring stay with your licensed gaming tech.
Your liquor licence conditions set the terms - entries, exits, bars and problem areas, retention periods, and vision that works when police or L&GNSW ask. We design to your conditions and coordinate licensed installers where required.
Quoted per venue after the walk-through - a one-bar bowlo and a three-floor club with a gaming room aren't the same job. Written, itemised, billed monthly, no lock-in.
Penrith and Western Sydney is home turf - St Marys to Springwood - plus the Blue Mountains. Venue work is on-site, so local means response time on a Friday night.
One local team for the lot
The team that runs your network can carry the internet too - business nbn plans and business internet with real SLAs, on the same bill as the IT, phones and security. No blame loop left to fall into.
Free, on-site, no obligation - we map every system and supplier, and tell you where the next bad Friday night is hiding.