Laptops & desktops
Crashes, freezes, blue screens, overheating and random restarts on Windows laptops, towers and all-in-ones.
Penrith · Western Sydney · Local technicians
Computer repair, done by real local techs.
Laptops, desktops and Macs - slow, infected, cracked or dead on arrival. We diagnose the actual fault, back up your data first, and tell you the honest fix. No hotline, no jargon, no surprise bills.
What we fix
The everyday stuff we see most across Penrith and Western Sydney.
Macs & MacBooks
macOS problems, full storage, beachballs, failed updates and iCloud issues on iMac, MacBook Air and Pro.
Slow computers
Our most common call. We find the real cause and tell you honestly whether a fix or an upgrade is the smarter spend.
Virus & malware removal
Pop-ups, browser hijacks, ransomware and scam pages cleaned out - then locked down so it doesn't happen again.
Data recovery
Deleted files, a drive that won't mount or a laptop that took a knock - we recover what we safely can.
Hardware & screens
Cracked screens, dead batteries, failing SSDs, faulty RAM and keyboards - genuine or quality-matched parts, fitted and tested.
Won't turn on or won't boot
No power, no display, stuck on the logo or boot loops - we isolate the fault before spending a cent on parts.
Setup & upgrades
New PC or Mac set up, data moved across, SSD and memory upgrades, Windows reinstalls and printers.
Won't stay online
Wi-Fi that drops or no internet after an update - and if it's the connection, we run your NBN too.
Common problems we see
Recognise any of these? Here's what's usually behind them.
“It's gotten really slow.”
Usually an ageing drive, low memory or start-up bloat. An SSD upgrade is often the biggest speed win.
“Pop-ups everywhere / a scary warning.”
Adware, a browser hijack or a scam page. We remove it and lock down what let it in.
“It won't turn on.”
Could be the charger, battery, power board or storage. We test each in turn instead of guessing.
“The screen is cracked or black.”
A panel, cable or backlight issue - often a fixed-price screen swap that saves a whole new laptop.
“I think I've lost my files.”
Stop using the machine and bring it in - the sooner we image a failing drive, the more we recover.
“It keeps crashing or restarting.”
Overheating, dodgy RAM, a failing drive or a bad driver. We read the logs to find the real culprit.
Not on the list? Describe it when you call and we'll tell you honestly whether we can help.
How it works
We diagnose before we quote, and we'll always tell you when a machine isn't worth repairing.
- 1
Tell us what's happening
Call 1300 458 348 or message us the symptoms - we'll say straight away whether it's remote, bench or on-site.
- 2
Diagnose before we quote
We back up your data first, find the actual fault, and give you a clear price before any paid work - no surprise bills.
- 3
Fix it | or tell you not to
We repair and test it properly. If a machine isn't worth fixing, we'll say so and help you choose a replacement.
- 4
Set up & back on your desk
Data restored, updates done and protection in place before it leaves our hands. On-site if you'd rather.
In our workshop
Drop it to us in Penrith for bench diagnosis, part replacements, data recovery and clean-ups.
On-site across Western Sydney
We come to your home or business for setups, screens, Wi-Fi and new computers - Sydney metro, in 60, 90 or 120-minute blocks.
Remote support
Software, settings, email and clean-ups fixed the same day - the fastest, cheapest option when the hardware's fine.
On-site visit rates
Prepaid on-site blocks across Sydney metro. Workshop and remote jobs are quoted after diagnosis.
- On-site - 60 min
- $169.60
- Sydney metro · a single device or setup
- On-site - 90 min
- $254.40
- Sydney metro · install + configuration
- On-site - 120 min
- $339.20
- Sydney metro · multiple devices
Prices include GST and are indicative - confirmed before we start.
Local, and no jargon
Glue IT is Penrith-based - call and you get a real technician, not an interstate call centre. Plain English, a price up front, and the same careful hands for the family laptop or your business machine.
Where we come to you
On-site repairs, setups and installs across:
- Penrith & St Marys
- Blue Mountains
- Hawkesbury
- The Hills
- Blacktown & Parramatta
- Greater Sydney
Not sure if we reach you? Call and ask. Remote support is available wherever you are.
Running a business, not just one PC?
Servers, a network, staff devices and email to keep humming? We do monitoring, fast response and fully managed IT - same local Penrith team that fixes the laptops.
Explore business IT supportOne local team for the lot
We already look after your tech - we can carry your internet too.
Glue IT is a telco as well as your IT team. Business internet in Penrith and our nbn plans on the same bill, from the same people who answer the phone. Plans start at $68/mo with no lock-in.
Let's get your computer sorted.
Tell us what it's doing and we'll tell you the honest fix - remote, workshop or on site.